Museo Privacy Policy

This Privacy Policy applies to users globally and regulates the collection, use, storage, disclosure and protection of personal data for Museo music player products in accordance with international general data protection regulations such as GDPR, CCPA. Using this product means you agree to all terms and conditions of this Policy. If you do not agree, please stop using this product immediately.

1. Data Collection Scope

1.1 User Proactive Submission of Data

The relevant information that users actively submit during the use of the product features, including personalized content such as custom song list names, song list notes, and personal preferences, without the mandatory requirement for real-name information collection, allows users to use the core features of the product anonymously.

1.2 System Automatic Data Collection

Automatic collection of non-sensitive device and operation data during product run time, including device model, system version, application run logs, playback behavior records, feature usage frequency, etc., is used only for product service adaptation and experience optimization.

2. Data Usage Rules

2.1 Service Functional Implementation

Based on the collected underlying data, core features such as song list management, sound effects modulation, format compatibility playback, offline caching, background playback, and more are provided to users, ensuring the stable operation of the product‘s underlying services.

2.2 Product iteration optimization

By analyzing anonymized usage data, troubleshoot product execution vulnerabilities, optimize interaction logic, improve playback performance, continuously iterate product features, and improve global user listening experiences.

2.3 Compliance Security Assurance

Based on operational log data, identify abnormal usage behavior, prevent risks such as malicious manipulation and illegal use, and ensure the security of products and services and the use rights of all users.

3. Data Storage and Security

3.1 Storage Methods and Durations

User personalization data is encrypted and stored on international compliance servers, remaining only during user use of the product. After users actively delete data and uninstall the product, related data will be automatically cleaned according to rules, with no permanent retention mechanism.

3.2 Security Protection Measures

The product adopts international standard encryption technology to protect user data, establishes data access control mechanisms, prevents data leakage, tampering, abuse, and other security risks, and ensures the privacy and security of user data.

4. Third-party data sharing

4.1 Description of Shared Boundaries

Museo does not sell or transact user personal data to any third-party entity, enterprise, or individual. It can only share anonymized, non-identifiable statistical data for the purpose of adapting to the underlying services with the user‘s active permission.

4.2 Third-party compliance constraints

All cooperating third parties must comply with international data protection regulations, sign privacy and confidentiality agreements, strictly limit the scope of data use, and cannot use user data beyond the purposes stipulated in this Policy.

5. User Data Rights

5.1 Data Access and Correction Rights

Users can view personal usage data, personalized configuration information, self-correct, modify song lists, sound effects settings, and other customized content at any time on the product settings page. They have full control over their personal data.

5.2 Right to Delete and Revoke Data

Users can delete personalized data on-premises and in the cloud at any time and revoke previous privacy permissions. After revoking permissions, some features that require data support may not work properly, and users can make their own trade-offs.

6. Privacy Protection for Minors

6.1 Applying Protection Rules

This product is aimed at users of all ages worldwide. For underage users, it strictly follows international guidelines on protection of underage data and will not actively collect sensitive personal information from underage users.

6.2 Mechanism for processing infringement

If a guardian discovers that a minor has submitted personal data without permission, they can provide feedback through official contact channels. We will immediately review and permanently delete the relevant data to protect the privacy rights and interests of the minor.

7. Cross-Border Data Transfer

7.1 Cross-Border Transfer Compliance

To serve global users, user data may be transferred across borders within global compliant service regions, and all data transfers comply with international cross-border data protection standards to ensure data transfer security.

7.2 Transfer Scope Limitation

Cross-border transfers include only the anonymized operational data necessary for the service, never transferring user-personalized private information, and implement encryption and decryption of data throughout the process.

8. Policy Updates and Notifications

8.1 Policy iteration mechanisms

We have the right to amend this privacy policy at appropriate times in accordance with product upgrades and international regulations updates. After the policy updates, we will notify users around the world through in-product notices and publicized on official pages.

8.2 Effective Qualification Standards

After the policy update is announced, users continue to use the Museo product, which is considered to acknowledge and accept the updated privacy policy terms. Unacknowledged users need to stop using the product.

9. Disclaimer Description

9.1 Legal Disclaimer Scenarios

We do not take responsibility for data disclosure due to international laws and regulations, judicial mandatory requirements for disclosure of data, or data disclosure due to improper operation by users themselves, network failures, or third-party service vulnerabilities.

9.2 Autonomous Risk Notification

Users voluntarily disclose personal usage data to third parties or actively authorize third parties to obtain product data, resulting in privacy risks, at their own discretion.

10. Contact and Rights Maintenance Channels

10.1 Official Consultation Mailbox

Users who have questions, objections to this Privacy Policy, or need to request services such as data queries, deletion, and rights maintenance can contact us via our official email address: weistephen1117@gmail.com

10.2 Processing Time Description

We will complete verification, reply and process within 30 natural days after receiving users‘ compliance consultations and claims emails, actively responding to users‘ privacy rights needs worldwide.

Effective Date of Update: July 20, 2026